Large Scale Distribution - House & Person


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Background

Italian retailre leader in the sales of household and personal care products and cosmetic and toilet articles. Present on the territory with over 520 retail outlets, 2 signs and more than a million weekly visitors. HR business functions and Point of Sale Staff involved. About 2000 users involved

Requirement

Optimization of the on-boarding process of shops' staff and efficiency improvement of training processes in place

Solution

We delivered a custom made solution, considering the specific functional, organizational and budget requirements


Added Value

Reducing by one week the on-boarding time. Reduction of expenses necessary for the training of new employees. Availability of data needed to measure the engagement level of resources

Technology

A Corporate Academy also for tablet, verticalized though the organization's retail reality, which provides new employees and store staff with the training catalogue and product sheets. Data analysis tools aimed at the HR department

Knowledge

A abundant and detailed archive of training content related to identity, corporate standards and product skills; revised and distributed to the users through training videos

Consultation

Definition of the blended training business model. Definition of the multimedia content format. Definition of the Welcome Kit for new employees. Guided implementation of e-learning processes in the company